Before delivery
Check the complete route.
Confirm unloading, loading-bay bookings, doors, corridors, lifts, floor conditions and the proposed location. Share photos or a floor plan with your enquiry.
Delivery, installation & support
The details behind
a well-planned space.
A clear scope helps everyone prepare. Review these points with your project team before confirming an order.
Installation scope
Know who does what.
Your proposal should identify unloading, assembly, positioning, packaging removal and any work required from your building team.
Power & ventilation
Coordinate the interfaces.
Confirm the exact electrical specification, connections, ventilation requirements and surrounding clearances for the selected model.
Handover
Review the completed installation.
Check the supplied items, door operation, finishes, lighting and ventilation against the agreed specification, and record any outstanding work.
Warranty & service
Get the coverage in writing.
Model-specific warranty terms are supplied with your quotation. Confirm parts, labour, travel, exclusions and the process for reporting an issue.
Delivery timing
Plan around confirmed dates.
Stock status and production, shipping and installation dates are confirmed for your order. The concept collection does not represent available inventory.
One proposal, a clear scope
Know what is included.
Ask for the product, furniture, freight, local delivery, installation, applicable taxes and warranty scope to be identified in your quotation.
- Selected model and approved drawings
- Delivery address and access requirements
- Installation responsibilities and exclusions
- Payment schedule and order confirmation
- Warranty, cancellation and return terms
- Contact for delivery and after-sales support
Plan with your project in mind
Share your space with us.
Add a floor plan or site photographs to your enquiry.